Successfully implementing a CCM solution does not end with deployment. New requirements, technological advances, and growing expectations for digital communication make the continuous development of knowledge, processes, and solutions essential.
kwsoft® Customer Services help you unlock the full potential of the Serie M/ over the long term. With up-to-date information, comprehensive knowledge resources, training opportunities, and digital services, we support you throughout the entire lifecycle of your solution.
At the heart of our Customer Services is kwconnect, the customer and partner portal from kwsoft®.
Through kwconnect, you gain centralized access to knowledge, training, product information, and digital services related to the Serie M/. Whether you are looking for the latest software releases, technical documentation, AI-powered knowledge search, or community resources, you will find everything in one place.
Rely on an always up-to-date solution for your CCM.
The advantage Serie M/ has over other products on the market is that itcontrols the entire process chain from commissioning to output. From data transfer to content creation and configuration to optimization and transfer to the output channels. This results in the following advantages:
Access news, documentation, release information, and other relevant content related to the Serie M/ quickly and efficiently.
Take advantage of comprehensive documentation, the kwsoft® academy, and intelligent search tools such as kwLucy and DokuBot to find information efficiently and expand your expertise.
Current downloads, technical resources, implementation examples, and best practices help you successfully deliver your projects.
Share ideas and requirements through feature voting and connect with experts, partners, and fellow users at kwcon.
In addition to the digital services available through kwconnect, the experts at kwsoft® are always there to support you. For individual assistance, we offer specialized services in the areas of Consulting and Support.
Strategic guidance and tailored support for your CCM projects, digital transformation initiatives, and the ongoing optimization of your communication processes.
Fast, expert assistance with technical questions, operational challenges, and getting the most from your Serie M/ solution.
Get fast, professional assistance with technical questions and operational challenges.
Expand your knowledge of the Serie M/ through targeted training courses, certifications, and professional development opportunities.
Benefit from strategic guidance, expert knowledge, and tailored support for your CCM projects.
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