Products

A platform covering all processes

Serie M/ consists of M/TEXT for content composition, M/OMS for output management, and the M/Workbench for resource management and administration. The solution acts as a central hub for all communication processes.

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Serie M/ – Customer Communication Management

The Serie M/ supports large enterprises in creating and managing their customer communications. The solution covers the entire process chain, from data transfer from the source system and content creation to delivery across all analog and digital channels.

Serie M/
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M/TEXT TONIC – Content Composition

M/TEXT TONIC efficiently generates personalized customer communications at any scale based on data, templates, and rules for delivery across all channels.

M/TEXT TONIC
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M/OMS – Outputmanagement

M/OMS is the output management system from kwsoft®. It ensures that customer communications are delivered in the right format, through the right channel, and at the right time — whether via a customer portal, mobile message, email, or direct mail.

M/OMS
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kwsoft® navigator​

The kwsoft® navigator provides you with a centralized overview of extensions, add-ons, services and partner solutions around the Serie M/.

kwsoft® navigator
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Technology

We develop our solution based on state-of-the-art technologies and future-ready standards. In addition, we rely on a comprehensive integration architecture.

Technology

Related Topics

Consulting

With our expertise by your side.

Migration from Legacy Systems

Moving to a new CCM system opens up new opportunities.

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Christel Heusler
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