The CCM process is about rendering the output in the format required by the respective output channel. Omnichannel output means being able to serve all current and future channel/format requirements in order to build a positive customer experience precisely with your target group.
Output formats
The product architecture of M/OMS is designed in such a way that all finishing tasks (sorting, barcode application, rendering, etc.) are expressed as separately connected function modules (extensions). They can be extended and combined as required – beyond the standard repertoire. Thus, M/OMS always remains open for new output channels, formats, functions, etc.
Out of the box, the Serie M/ offers you the following formats today:
When it comes to mobile devices such as tablets or smartphones, HTML offers the best conditions for a user-friendly display. No horizontal scrolling by adapting the text and display width to the screen size or to portrait and landscape format.
The HTML Renderer of the Serie M/ automatically generates this responsive HTML format optimized for mobile devices.
In combination with CSS stylesheets, dynamic documents can be generated from this HTML output, in which the viewer can, for example
Convince yourself of our dynamic HTML document.
PDF was originally developed as a “portable” file format to enable an electronic document to be output in identical form onto any digital or print media. Even today, the ISO standardized format plays an important role in the digital world. Different subformats serve different purposes, but always remain part of the PDF family and can be viewed with the standard viewer.
The standard is mature and the market has plenty of human and technical resources available to implement PDF projects.
The PDF Association is the international body charged with the coordinated further development and standardization of the format. kwsoft® is a member of the PDF Association.
The provision of accessible documents is an essential aspect of digitization – with increasing economic and socio-political relevance for over 1 million visually impaired and blind people in Germany alone.
The license of the PDF renderer of the Serie M/ entitles to the generation of all mentioned PDF subformats. If you are planning to convert to accessible PDF/UA documents, for example,
Accessibility has long been a legal requirement for organizations in the public sector. Also in Austria, as the success story of the Public Employment Service Austria – AMS shows.
The Serie M/ offers HTML and PDF as well as all other formats you need for your output channels. If a required format is not listed here, contact our expert, there is certainly a solution.
These formats are print data streams with specific print control commands that describe the exact page layout in the language of the output device.
AFP, for example, was developed as a format for mass printing and was accordingly designed for fast throughput of large data volumes.
PCL is often used in decentralized printing, e.g. for departmental printers. In this context, the follow-me or pull printing method is often used. The user logs on to the printer and initiates the printout, so that sensitive documents are not visible to everyone in the output tray.
PostScript has established itself as the basic technology of the printing industry and is in many respects the forerunner of PDF.
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