{"id":18954,"date":"2026-02-03T14:33:44","date_gmt":"2026-02-03T13:33:44","guid":{"rendered":"https:\/\/dev.kwsoft.de\/services\/service-client\/"},"modified":"2026-06-26T19:10:32","modified_gmt":"2026-06-26T17:10:32","slug":"service-client","status":"publish","type":"page","link":"https:\/\/dev.kwsoft.de\/fr\/services\/service-client\/","title":{"rendered":"Service client"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"18954\" class=\"elementor elementor-18954 elementor-6971\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7fcbb184 e-con-full e-flex e-con e-parent\" data-id=\"7fcbb184\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-216d71cb e-flex e-con-boxed e-con e-child\" data-id=\"216d71cb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-524fb34 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"524fb34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Service client<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3740b092 e-con-full e-flex e-con e-child\" data-id=\"3740b092\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4422580 e-flex e-con-boxed e-con e-parent\" data-id=\"4422580\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-54ed6491 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"54ed6491\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Bien plus qu'un simple logiciel : votre r\u00e9ussite avant tout<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59c54e0b elementor-widget elementor-widget-text-editor\" data-id=\"59c54e0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>La mise en \u0153uvre r\u00e9ussie d&rsquo;une solution <a href=\"https:\/\/dev.kwsoft.de\/fr\/savoir-faire\/gestion-de-la-communication-client-ccm\/\">CCM <\/a>ne s&rsquo;arr\u00eate pas au d\u00e9ploiement. Les nouvelles exigences, les avanc\u00e9es technologiques et les attentes croissantes en mati\u00e8re de <a href=\"https:\/\/dev.kwsoft.de\/fr\/solutions\/gestion-omnicanale-des-sorties\/numerisation-de-la-communication-avec-les-clients\/\">communication num\u00e9rique<\/a> rendent indispensable le d\u00e9veloppement continu des connaissances, des processus et des solutions. <\/p><p>Le service client kwsoft\u00ae vous aide \u00e0 exploiter pleinement le potentiel de la <a href=\"https:\/\/dev.kwsoft.de\/fr\/produits\/serie-m-customer-communication-management\/\">Serie M\/<\/a> sur le long terme. Gr\u00e2ce \u00e0 des informations actualis\u00e9es, des ressources documentaires compl\u00e8tes, des formations et des services num\u00e9riques, nous vous accompagnons tout au long du cycle de vie de votre solution. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e2d14ef e-flex e-con-boxed e-con e-parent\" data-id=\"e2d14ef\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_top&quot;:&quot;tilt&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-top\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M0,6V0h1000v100L0,6z\"\/>\n<\/svg>\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b7e8322 e-con-full e-flex e-con e-child\" data-id=\"b7e8322\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d4bd0e elementor-widget-tablet__width-initial elementor-widget elementor-widget-heading\" data-id=\"4d4bd0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">kwconnect \u2013 Votre passerelle unique vers l'univers de kwsoft\u00ae<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd9a813 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"fd9a813\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a51af41 elementor-widget elementor-widget-text-editor\" data-id=\"a51af41\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Au c\u0153ur de notre service client se trouve kwconnect, le portail d\u00e9di\u00e9 aux clients et aux partenaires de kwsoft\u00ae.<\/p><p>Gr\u00e2ce \u00e0 kwconnect, vous b\u00e9n\u00e9ficiez d&rsquo;un acc\u00e8s centralis\u00e9 aux connaissances, aux formations, aux informations sur les produits et aux services num\u00e9riques li\u00e9s \u00e0 la Serie M\/. Que vous recherchiez les derni\u00e8res versions logicielles, de la documentation technique, un moteur de recherche de connaissances bas\u00e9 sur l&rsquo;IA ou des ressources communautaires, vous trouverez tout ce dont vous avez besoin en un seul et m\u00eame endroit. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-01ef8bd e-con-full e-flex e-con e-child\" data-id=\"01ef8bd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3dd5da0 elementor-widget elementor-widget-kwsoft_button\" data-id=\"3dd5da0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"kwsoft_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n            a.kwsoft-btn.elementor-element-3dd5da0:hover {\n                background: var(--e-global-color-a9a7d92, #45924B) !important;\n                color: #ffffff !important;\n            }\n        <\/style><a class=\"kwsoft-btn kwsoft-btn--green elementor-element-3dd5da0\" href=\"https:\/\/connect.kwsoft.com\/\" target=\"_blank\" rel=\"noopener\" style=\"background:var(--e-global-color-accent, #51A556);color:#ffffff;border:none;display:inline-block;text-decoration:none;line-height:1;font-weight:600;font-size:17px;border-radius:27px;padding:15px 23px;transition:all .2s ease;\">kwconnect<\/a>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-06a5531 e-con-full e-flex e-con e-child\" data-id=\"06a5531\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-449a35c  img-left-angled-top elementor-widget elementor-widget-image\" data-id=\"449a35c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"534\" src=\"https:\/\/dev.kwsoft.de\/wp-content\/uploads\/2025\/08\/KWsoft_0425_066_by_felix_groteloh-1024x683.jpg\" class=\"attachment-large size-large wp-image-5863\" alt=\"Celine Spitz travaille sur son ordinateur portable, assise sur le canap\u00e9 du salon kwsoft.\" srcset=\"https:\/\/dev.kwsoft.de\/wp-content\/uploads\/2025\/08\/KWsoft_0425_066_by_felix_groteloh-1024x683.jpg 1024w, https:\/\/dev.kwsoft.de\/wp-content\/uploads\/2025\/08\/KWsoft_0425_066_by_felix_groteloh-300x200.jpg 300w, https:\/\/dev.kwsoft.de\/wp-content\/uploads\/2025\/08\/KWsoft_0425_066_by_felix_groteloh-768x512.jpg 768w, https:\/\/dev.kwsoft.de\/wp-content\/uploads\/2025\/08\/KWsoft_0425_066_by_felix_groteloh-1536x1024.jpg 1536w, https:\/\/dev.kwsoft.de\/wp-content\/uploads\/2025\/08\/KWsoft_0425_066_by_felix_groteloh-2048x1366.jpg 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1c01f9a e-flex e-con-boxed e-con e-parent\" data-id=\"1c01f9a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4fd3ab6 elementor-widget elementor-widget-image\" data-id=\"4fd3ab6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"439\" height=\"273\" src=\"https:\/\/dev.kwsoft.de\/wp-content\/uploads\/2026\/06\/CustomerServices_EN.svg\" class=\"attachment-full size-full wp-image-18955\" alt=\"Product graphic: Customer Services\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-68de4c0c e-con-full cl-blend-overlay e-flex e-con e-parent\" data-id=\"68de4c0c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-21d73526 e-flex e-con-boxed e-con e-child\" data-id=\"21d73526\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7816376d e-flex e-con-boxed e-con e-child\" data-id=\"7816376d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6690f794 elementor-widget-tablet__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"6690f794\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Serie M\/ - aussi classique que moderne<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-636192e9 cl-zero-bottom-margin elementor-widget-tablet__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"636192e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Faites confiance \u00e0 une solution toujours \u00e0 jour pour votre CCM.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f7587a6 elementor-widget elementor-widget-button\" data-id=\"1f7587a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contactez nous!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4b0b033e e-flex e-con-boxed e-con e-child\" data-id=\"4b0b033e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-18723a6 e-flex e-con-boxed e-con e-parent\" data-id=\"18723a6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-80d2fc2 elementor-widget elementor-widget-heading\" data-id=\"80d2fc2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Comment kwconnect vous aide dans votre travail au quotidien<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e0d63cb elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"e0d63cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ffc6db elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"8ffc6db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>L&rsquo;avantage de la gamme Serie M\/ par rapport aux autres produits disponibles sur le march\u00e9 r\u00e9side dans le fait qu&rsquo;elle ma\u00eetrise l&rsquo;ensemble de la cha\u00eene de processus, de la mise en service \u00e0 la <a href=\"https:\/\/dev.kwsoft.de\/fr\/solutions\/gestion-des-sorties\/\">diffusion<\/a>. Cela va du transfert de donn\u00e9es \u00e0 la <a href=\"https:\/\/dev.kwsoft.de\/fr\/solutions\/contenu-composition-creation-de-documents\/\">cr\u00e9ation de contenu<\/a>, en passant par la configuration, l&rsquo;optimisation et le transfert vers les <a href=\"https:\/\/dev.kwsoft.de\/fr\/solutions\/orchestration-omnicanale\/\">canaux de diffusion<\/a>. Il en r\u00e9sulte les avantages suivants :  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b663163 e-grid e-con-full e-con e-child\" data-id=\"b663163\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-0be5133 e-con-full e-flex e-con e-child\" data-id=\"0be5133\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f3b518b elementor-widget elementor-widget-image\" data-id=\"f3b518b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"131\" height=\"131\" src=\"https:\/\/dev.kwsoft.de\/wp-content\/uploads\/2025\/10\/usability-131x131-1.png\" class=\"attachment-medium size-medium wp-image-18440\" alt=\"Usability icon\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57360ed elementor-widget elementor-widget-heading\" data-id=\"57360ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Trouver des informations<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a8754e7 elementor-widget elementor-widget-text-editor\" data-id=\"a8754e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Acc\u00e9dez rapidement et efficacement aux actualit\u00e9s, \u00e0 la documentation, aux informations sur les mises \u00e0 jour et \u00e0 d&rsquo;autres contenus pertinents concernant la Serie M\/.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bdf6b24 e-con-full e-flex e-con e-child\" data-id=\"bdf6b24\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a87102a elementor-widget elementor-widget-image\" data-id=\"a87102a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"131\" height=\"131\" src=\"https:\/\/dev.kwsoft.de\/wp-content\/uploads\/2026\/04\/menu-data-processing131x131.png\" class=\"attachment-medium size-medium wp-image-18956\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b57d0f elementor-widget elementor-widget-heading\" data-id=\"6b57d0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Acqu\u00e9rir des connaissances<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4632890 elementor-widget elementor-widget-text-editor\" data-id=\"4632890\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Profitez d&rsquo;une documentation compl\u00e8te, de la <a href=\"https:\/\/dev.kwsoft.de\/services\/kwsoft-academy\/\">kwsoft\u00ae Academy<\/a> et d&rsquo;outils de recherche intelligents tels que kwLucy et DokuBot pour trouver efficacement les informations dont vous avez besoin et approfondir vos connaissances.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8952b49 e-con-full e-flex e-con e-child\" data-id=\"8952b49\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3ae57e2 elementor-widget elementor-widget-image\" data-id=\"3ae57e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"131\" height=\"131\" src=\"https:\/\/dev.kwsoft.de\/wp-content\/uploads\/2026\/04\/menu-engineering131x131.png\" class=\"attachment-medium size-medium wp-image-18372\" alt=\"Ic\u00f4ne de menu : Migration depuis les anciens syst\u00e8mes\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a71dcde elementor-widget elementor-widget-heading\" data-id=\"a71dcde\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Mettre en \u0153uvre des solutions<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-162eab4 elementor-widget elementor-widget-text-editor\" data-id=\"162eab4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Les t\u00e9l\u00e9chargements disponibles, les ressources techniques, les exemples de mise en \u0153uvre et les bonnes pratiques vous aident \u00e0 mener \u00e0 bien vos projets.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bd139f9 e-con-full e-flex e-con e-child\" data-id=\"bd139f9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5d7a1d8 elementor-widget elementor-widget-image\" data-id=\"5d7a1d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"131\" height=\"131\" src=\"https:\/\/dev.kwsoft.de\/wp-content\/uploads\/2025\/10\/technology-131x131-1.png\" class=\"attachment-medium size-medium wp-image-18611\" alt=\"Technology icon\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69cb347 elementor-widget elementor-widget-heading\" data-id=\"69cb347\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Rejoignez-nous et apportez votre contribution<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ce7b99 elementor-widget elementor-widget-text-editor\" data-id=\"0ce7b99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Partagez vos id\u00e9es et vos besoins gr\u00e2ce au vote sur les fonctionnalit\u00e9s et \u00e9changez avec des experts, des partenaires et d&rsquo;autres utilisateurs lors de la <a href=\"https:\/\/dev.kwsoft.de\/kwcon-2026-information\/\">kwcon<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2f9a25f e-flex e-con-boxed e-con e-parent\" data-id=\"2f9a25f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;tilt&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M0,6V0h1000v100L0,6z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f785fa1 elementor-widget elementor-widget-heading\" data-id=\"f785fa1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Un accompagnement personnalis\u00e9 quand vous en avez besoin<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6aad287 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6aad287\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d1150fc elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"d1150fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Outre les services num\u00e9riques disponibles via kwconnect, les experts de kwsoft<span class=\"r-sup\">\u00ae<\/span> sont toujours l\u00e0 pour vous accompagner.&nbsp;Pour un accompagnement personnalis\u00e9, nous proposons des services sp\u00e9cialis\u00e9s dans les domaines du conseil et de l&rsquo;assistance.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-314f4cf e-grid e-con-full e-con e-child\" data-id=\"314f4cf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-2d63d86 e-con-full e-flex e-con e-child\" data-id=\"2d63d86\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-810ee29 elementor-widget elementor-widget-heading\" data-id=\"810ee29\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Conseil<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58ffc6d elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"58ffc6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Des conseils strat\u00e9giques et un accompagnement sur mesure pour vos projets <a href=\"https:\/\/dev.kwsoft.de\/fr\/solutions\/gestion-de-la-communication-avec-la-clientele\/\">CCM<\/a>, vos initiatives de transformation num\u00e9rique et l&rsquo;optimisation continue de vos processus de communication.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2e6e32 elementor-widget elementor-widget-kwsoft_button\" data-id=\"d2e6e32\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"kwsoft_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n            a.kwsoft-btn.elementor-element-d2e6e32:hover {\n                background: var(--e-global-color-a9a7d92, #45924B) !important;\n                color: #ffffff !important;\n            }\n        <\/style><a class=\"kwsoft-btn kwsoft-btn--green elementor-element-d2e6e32\" href=\"http:\/\/!--[CDATA[\/services\/consulting\/%5D%5D--\" style=\"background:var(--e-global-color-accent, #51A556);color:#ffffff;border:none;display:inline-block;text-decoration:none;line-height:1;font-weight:600;font-size:17px;border-radius:27px;padding:15px 23px;transition:all .2s ease;\">En savoir plus<\/a>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0acf862 e-con-full e-flex e-con e-child\" data-id=\"0acf862\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-916416c elementor-widget elementor-widget-heading\" data-id=\"916416c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Support<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea6a134 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"ea6a134\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Une assistance rapide et sp\u00e9cialis\u00e9e pour r\u00e9pondre \u00e0 vos questions techniques, vous aider \u00e0 relever vos d\u00e9fis op\u00e9rationnels et tirer le meilleur parti de votre solution Serie M\/.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75aef01 elementor-widget elementor-widget-kwsoft_button\" data-id=\"75aef01\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"kwsoft_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n            a.kwsoft-btn.elementor-element-75aef01:hover {\n                background: var(--e-global-color-a9a7d92, #45924B) !important;\n                color: #ffffff !important;\n            }\n        <\/style><a class=\"kwsoft-btn kwsoft-btn--green elementor-element-75aef01\" href=\"https:\/\/dev.kwsoft.de\/fr\/services\/kwsoft-assistance\/\" style=\"background:var(--e-global-color-accent, #51A556);color:#ffffff;border:none;display:inline-block;text-decoration:none;line-height:1;font-weight:600;font-size:17px;border-radius:27px;padding:15px 23px;transition:all .2s ease;\">En savoir plus<\/a>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5dcd31e e-flex e-con-boxed e-con e-parent\" data-id=\"5dcd31e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-17db4cc e-con-full e-flex e-con e-child\" data-id=\"17db4cc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;,&quot;shape_divider_top&quot;:&quot;tilt&quot;}\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-top\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M0,6V0h1000v100L0,6z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a2076fd elementor-widget elementor-widget-heading\" data-id=\"a2076fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Rubriques associ\u00e9es<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bffd451 e-con-full e-flex e-con e-child\" data-id=\"bffd451\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4d8138a e-con-full e-flex e-con e-child\" data-id=\"4d8138a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5d82f86 elementor-widget elementor-widget-heading\" data-id=\"5d82f86\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"> Support<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70d8cc6 elementor-widget elementor-widget-text-editor\" data-id=\"70d8cc6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>B\u00e9n\u00e9ficiez d&rsquo;une assistance rapide et professionnelle pour toutes vos questions techniques et vos difficult\u00e9s op\u00e9rationnelles.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55e4834 elementor-widget elementor-widget-button\" data-id=\"55e4834\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/services\/kwsoft-support\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">En savoir plus<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-300f8c2 e-con-full e-flex e-con e-child\" data-id=\"300f8c2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ecf6c04 e-con-full e-flex e-con e-child\" data-id=\"ecf6c04\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eeec5e6 elementor-widget elementor-widget-heading\" data-id=\"eeec5e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">kwsoft\u00ae academy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2eb9be6 elementor-widget elementor-widget-text-editor\" data-id=\"2eb9be6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Approfondissez vos connaissances sur la Serie M\/ gr\u00e2ce \u00e0 des formations cibl\u00e9es, des certifications et des opportunit\u00e9s de d\u00e9veloppement professionnel.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65a7164 elementor-widget elementor-widget-button\" data-id=\"65a7164\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/services\/kwsoft-academy\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">En savoir plus<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-be25c2e e-con-full e-flex e-con e-child\" data-id=\"be25c2e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2382837 elementor-widget elementor-widget-heading\" data-id=\"2382837\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">kwsoft\u00ae Consulting<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad9a888 elementor-widget elementor-widget-text-editor\" data-id=\"ad9a888\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>B\u00e9n\u00e9ficiez de conseils strat\u00e9giques, d&rsquo;une expertise pointue et d&rsquo;un accompagnement sur mesure pour vos projets de gestion du cycle de vie des clients (CCM).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e978beb elementor-widget elementor-widget-button\" data-id=\"e978beb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/services\/consulting\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">En savoir plus<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6634728 elementor-widget elementor-widget-template\" data-id=\"6634728\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"11146\" class=\"elementor elementor-11146 elementor-356 elementor-356\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<div class=\"elementor-element elementor-element-abb9b27 e-flex e-con-boxed e-con e-parent\" data-id=\"abb9b27\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b418fad e-con-full e-flex e-con e-child\" data-id=\"b418fad\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-48d6542 e-con-full e-flex e-con e-child\" data-id=\"48d6542\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7fe2561 elementor-widget elementor-widget-shortcode\" data-id=\"7fe2561\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of 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pour vos questions<\/h2>\n\t\t\t\t\t\t\t<p class='gform_required_legend'>\u00ab\u00a0<span class=\"gfield_required gfield_required_asterisk\">*<\/span>\u00a0\u00bb indique les champs n\u00e9cessaires<\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data' target='gform_ajax_frame_62' id='gform_62'  action='\/fr\/wp-json\/wp\/v2\/pages\/18954#gf_62' data-formid='62' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_62' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_62_20\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_62_20'>Comments<\/label><div class='ginput_container'><input name='input_20' id='input_62_20' type='text' value='' 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