{"id":18723,"date":"2026-03-04T10:14:41","date_gmt":"2026-03-04T09:14:41","guid":{"rendered":"https:\/\/dev.kwsoft.de\/solutions\/omnichannel-output-management-software\/"},"modified":"2026-06-26T18:49:08","modified_gmt":"2026-06-26T16:49:08","slug":"orchestration-omnicanale","status":"publish","type":"page","link":"https:\/\/dev.kwsoft.de\/fr\/solutions\/orchestration-omnicanale\/","title":{"rendered":"Orchestration omnicanale"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"18723\" class=\"elementor elementor-18723 elementor-9434\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-23a6f40 e-con-full e-flex e-con e-parent\" data-id=\"23a6f40\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-31520ec4 e-flex e-con-boxed e-con e-child\" data-id=\"31520ec4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b5123e8 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"3b5123e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Orchestration omnicanale<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5df2b326 e-con-full e-flex e-con e-child\" data-id=\"5df2b326\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d0e8d73 e-flex e-con-boxed e-con e-parent\" data-id=\"5d0e8d73\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-37a39111 elementor-widget elementor-widget-heading\" data-id=\"37a39111\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Orchestration omnicanale <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-326927c8 elementor-widget-tablet__width-initial elementor-widget elementor-widget-heading\" data-id=\"326927c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Comment les entreprises communiquent sur tous les canaux \u00e0 partir d'un seul syst\u00e8me<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5802ca06 elementor-widget elementor-widget-text-editor\" data-id=\"5802ca06\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Une <a href=\"https:\/\/dev.kwsoft.de\/fr\/savoir-faire\/gestion-multicanale-omnicanale\/\">communication omnicanale<\/a> coh\u00e9rente est un facteur cl\u00e9 de succ\u00e8s pour \u00e9tablir des relations solides avec les clients. Les clients d\u2019aujourd\u2019hui s\u2019attendent \u00e0 pouvoir contacter les entreprises \u00e0 tout moment via leur canal pr\u00e9f\u00e9r\u00e9, et \u00e0 recevoir des communications personnalis\u00e9es quel que soit le canal utilis\u00e9. Que ce soit par e-mail, courrier postal, portail client, service de messagerie instantan\u00e9e ou chat, la communication doit \u00eatre coh\u00e9rente, personnalis\u00e9e et fluide. C\u2019est pr\u00e9cis\u00e9ment l\u00e0 qu\u2019interviennent la <a href=\"https:\/\/dev.kwsoft.de\/fr\/produits\/serie-m-customer-communication-management\/\">Serie M\/<\/a> et ses fonctionnalit\u00e9s de <a href=\"https:\/\/dev.kwsoft.de\/fr\/savoir-faire\/output-management\/\">gestion des sorties <\/a>(Output Management Software). La plateforme offre une base centralis\u00e9e permettant de g\u00e9rer et de coordonner efficacement tous les canaux de communication \u00e0 partir d\u2019un seul et m\u00eame syst\u00e8me.    <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d6617a2 e-flex e-con-boxed e-con e-parent\" data-id=\"d6617a2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_top&quot;:&quot;tilt&quot;,&quot;shape_divider_bottom&quot;:&quot;tilt&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-top\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M0,6V0h1000v100L0,6z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M0,6V0h1000v100L0,6z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8cee74f elementor-widget elementor-widget-heading\" data-id=\"8cee74f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Vos avantages avec la Serie&nbsp;M\/<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5401090 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"5401090\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5921dcb e-grid e-con-full e-con e-child\" data-id=\"5921dcb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4edaf2f e-con-full e-flex e-con e-child\" data-id=\"4edaf2f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-439b4f9 elementor-widget elementor-widget-image\" data-id=\"439b4f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"131\" height=\"131\" src=\"https:\/\/dev.kwsoft.de\/wp-content\/uploads\/2026\/04\/menu-checklist131x131.png\" class=\"attachment-medium size-medium wp-image-14515\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3152589 elementor-widget elementor-widget-heading\" data-id=\"3152589\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Une communication coh\u00e9rente avec les clients<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f02d416 elementor-widget elementor-widget-text-editor\" data-id=\"f02d416\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>La communication client est au c\u0153ur de toute strat\u00e9gie omnicanale. Une solution moderne de <a href=\"https:\/\/dev.kwsoft.de\/fr\/savoir-faire\/gestion-de-la-communication-client-ccm\/\">gestion de la communication<\/a> client (CCM) permet aux entreprises de g\u00e9rer de mani\u00e8re centralis\u00e9e, depuis une plateforme unique, la communication sur tous les canaux. Les clients b\u00e9n\u00e9ficient ainsi d\u2019informations coh\u00e9rentes, quel que soit le canal de communication qu\u2019ils choisissent. Cela permet d\u2019offrir une exp\u00e9rience client exceptionnelle, de renforcer la confiance et d\u2019am\u00e9liorer la perception de la marque.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f7ccdd3 e-con-full e-flex e-con e-child\" data-id=\"f7ccdd3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9a73645 elementor-widget elementor-widget-image\" data-id=\"9a73645\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"131\" height=\"131\" src=\"https:\/\/dev.kwsoft.de\/wp-content\/uploads\/2026\/03\/benefit-tasks_performance131x131-chart-diagramm.png\" class=\"attachment-medium size-medium wp-image-14516\" alt=\"\" srcset=\"https:\/\/dev.kwsoft.de\/wp-content\/uploads\/2026\/03\/benefit-tasks_performance131x131-chart-diagramm.png 131w, https:\/\/dev.kwsoft.de\/wp-content\/uploads\/2026\/03\/elementor\/thumbs\/benefit-tasks_performance131x131-chart-diagramm-rkl72n0q92cw38giyi9h4lykhl6ggfby885473qpyg.png 100w\" sizes=\"(max-width: 131px) 100vw, 131px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-217754f elementor-widget elementor-widget-heading\" data-id=\"217754f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Des processus de communication efficaces<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9b14b4a elementor-widget elementor-widget-text-editor\" data-id=\"9b14b4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Une strat\u00e9gie omnicanale aide \u00e9galement les organisations \u00e0 gagner en efficacit\u00e9. Il n&rsquo;est plus n\u00e9cessaire de cr\u00e9er plusieurs fois le m\u00eame contenu ni de le mettre \u00e0 jour sur diff\u00e9rents syst\u00e8mes. Au contraire, celui-ci peut \u00eatre diffus\u00e9 de mani\u00e8re intelligente sur l&rsquo;ensemble des canaux physiques et num\u00e9riques. Une plateforme centralis\u00e9e \u00e0 source unique permet un haut degr\u00e9 <a href=\"https:\/\/dev.kwsoft.de\/fr\/solutions\/excellence-du-contenu\/ccm-ia-automatisation\/\">d&rsquo;automatisation <\/a>et jette les bases d&rsquo;initiatives en mati\u00e8re d&rsquo;IA \u00e0 la fois concr\u00e8tes et tourn\u00e9es vers l&rsquo;avenir.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b720d09 e-con-full e-flex e-con e-child\" data-id=\"b720d09\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-031d274 elementor-widget elementor-widget-image\" data-id=\"031d274\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"131\" height=\"131\" src=\"https:\/\/dev.kwsoft.de\/wp-content\/uploads\/2026\/04\/menu-goals131x131.png\" class=\"attachment-medium size-medium wp-image-14517\" alt=\"Ic\u00f4ne de menu : Emplois\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15dbe45 elementor-widget elementor-widget-heading\" data-id=\"15dbe45\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Personnalisation sur tous les canaux <\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d98b16 elementor-widget elementor-widget-text-editor\" data-id=\"7d98b16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Un syst\u00e8me CCM transforme les donn\u00e9es en communications personnalis\u00e9es destin\u00e9es aux clients. En temps r\u00e9el. C&rsquo;est la base d&rsquo;un engagement client pertinent tout au long du parcours client, et ce, sur n&rsquo;importe quel canal.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-24c2d05 e-con-full e-flex e-con e-child\" data-id=\"24c2d05\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b5a6d2 elementor-widget elementor-widget-image\" data-id=\"6b5a6d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"131\" height=\"131\" src=\"https:\/\/dev.kwsoft.de\/wp-content\/uploads\/2025\/10\/technology-131x131-1.png\" class=\"attachment-medium size-medium wp-image-18611\" alt=\"Technology icon\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e8b8304 elementor-widget elementor-widget-heading\" data-id=\"e8b8304\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Communication connect\u00e9e<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c2376d4 elementor-widget elementor-widget-text-editor\" data-id=\"c2376d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Une solution CCM omnicanale permet aux entreprises d&rsquo;interagir avec leurs clients sur plusieurs canaux. La communication avec les clients n&rsquo;est plus cloisonn\u00e9e, mais peut \u00eatre adapt\u00e9e aux pr\u00e9f\u00e9rences et aux comportements de r\u00e9ponse de ces derniers. Par exemple, si un document important n&rsquo;est pas consult\u00e9 en ligne, un autre mode de transmission \u2013 tel qu&rsquo;une lettre imprim\u00e9e \u2013 peut \u00eatre d\u00e9clench\u00e9 automatiquement. Cela permet d&rsquo;offrir une exp\u00e9rience de communication fluide et centr\u00e9e sur le client, sur l&rsquo;ensemble des canaux.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b461c5b e-flex e-con-boxed e-con e-parent\" data-id=\"b461c5b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7656669 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"7656669\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"473\" src=\"https:\/\/dev.kwsoft.de\/wp-content\/uploads\/2026\/06\/OmnichannelOrchestration-1024x606.png\" class=\"attachment-large size-large wp-image-18725\" alt=\"Illustration du produit : Orchestration omnicanale\" srcset=\"https:\/\/dev.kwsoft.de\/wp-content\/uploads\/2026\/06\/OmnichannelOrchestration-1024x606.png 1024w, https:\/\/dev.kwsoft.de\/wp-content\/uploads\/2026\/06\/OmnichannelOrchestration-300x178.png 300w, https:\/\/dev.kwsoft.de\/wp-content\/uploads\/2026\/06\/OmnichannelOrchestration-768x455.png 768w, https:\/\/dev.kwsoft.de\/wp-content\/uploads\/2026\/06\/OmnichannelOrchestration.png 1108w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e52b5ec e-flex e-con-boxed e-con e-parent\" data-id=\"e52b5ec\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3ec8848 elementor-widget elementor-widget-heading\" data-id=\"3ec8848\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Mise en \u0153uvre avec M\/OMS :<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc34a93 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"bc34a93\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2e88dda e-con-full e-flex e-con e-child\" data-id=\"2e88dda\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-59b0b9b e-con-full e-flex e-con e-child\" data-id=\"59b0b9b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fd64a82 elementor-widget elementor-widget-text-editor\" data-id=\"fd64a82\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>La diffusion omnicanale des contenus est g\u00e9r\u00e9e de mani\u00e8re centralis\u00e9e par <a href=\"https:\/\/dev.kwsoft.de\/fr\/produits\/m-oms-gestion-des-sorties\/presentation-de-m-oms\/\">M\/OMS<\/a>, notre solution logicielle de <a href=\"https:\/\/dev.kwsoft.de\/fr\/savoir-faire\/output-management\/\">gestion des sorties<\/a>. Le syst\u00e8me contr\u00f4le l&rsquo;ensemble des canaux de diffusion num\u00e9riques et physiques, que les communications soient cr\u00e9\u00e9es de mani\u00e8re interactive ou trait\u00e9es automatiquement dans des environnements de production \u00e0 haut volume. <\/p><p>\u00c0 la fin du processus, le contenu est automatiquement transmis au format appropri\u00e9 vers les syst\u00e8mes cibles correspondants, tels que les serveurs de messagerie, les portails clients ou les prestataires de services d&rsquo;impression. Le format final de transmission d&rsquo;un contenu (message mobile, e-mail, document PDF\/UA accessible ou lettre imprim\u00e9e) peut \u00eatre d\u00e9fini individuellement pour chaque client. <\/p><p>Les fonctions de traitement en sortie sont con\u00e7ues de mani\u00e8re modulaire et peuvent \u00eatre \u00e9tendues de mani\u00e8re flexible chaque fois que cela s&rsquo;av\u00e8re n\u00e9cessaire. Cela permet \u00e0 M\/OMS de rester ouvert \u00e0 de nouveaux canaux de diffusion, formats et fonctionnalit\u00e9s, ce qui donne aux organisations la possibilit\u00e9 de s&rsquo;adapter rapidement \u00e0 l&rsquo;\u00e9volution des besoins en mati\u00e8re de communication. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-519b020 e-con-full bg-img-left-angled e-flex e-con e-child\" data-id=\"519b020\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ac567ab e-flex e-con-boxed e-con e-parent\" data-id=\"ac567ab\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f302f20 e-con-full e-flex e-con e-child\" data-id=\"f302f20\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;,&quot;shape_divider_top&quot;:&quot;tilt&quot;}\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-top\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M0,6V0h1000v100L0,6z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ff357a elementor-widget elementor-widget-heading\" data-id=\"8ff357a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Rubriques associ\u00e9es<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3db15e9 e-con-full e-flex e-con e-child\" data-id=\"3db15e9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-65c14b1 e-con-full e-flex e-con e-child\" data-id=\"65c14b1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c10014c elementor-widget-tablet__width-initial elementor-widget elementor-widget-heading\" data-id=\"c10014c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Formats de sortie M\/OMS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a37c1a2 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"a37c1a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tD\u00e9couvrez les formats de sortie disponibles d&rsquo;origine sur la Serie M\/.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b7340de elementor-widget elementor-widget-button\" data-id=\"b7340de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/solutions\/omnichannel-output-management\/dispatch-optimization\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">En savoir plus<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ee7678a e-con-full e-flex e-con e-child\" data-id=\"ee7678a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7ac7455 elementor-widget elementor-widget-heading\" data-id=\"7ac7455\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Optimisation des exp\u00e9ditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-efb0373 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"efb0373\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tM\/OMS DO aide les organisations \u00e0 g\u00e9rer efficacement leurs processus postaux et de livraison, tout en r\u00e9duisant leurs co\u00fbts d&rsquo;exploitation.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5af2243 elementor-widget elementor-widget-button\" data-id=\"5af2243\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/solutions\/omnichannel-output-management\/dispatch-optimization\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">En savoir plus<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e357f93 elementor-widget elementor-widget-template\" data-id=\"e357f93\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"11146\" class=\"elementor elementor-11146 elementor-356 elementor-356\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<div class=\"elementor-element elementor-element-abb9b27 e-flex e-con-boxed e-con e-parent\" data-id=\"abb9b27\" 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pour vos questions<\/h2>\n\t\t\t\t\t\t\t<p class='gform_required_legend'>\u00ab\u00a0<span class=\"gfield_required gfield_required_asterisk\">*<\/span>\u00a0\u00bb indique les champs n\u00e9cessaires<\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data' target='gform_ajax_frame_62' id='gform_62'  action='\/fr\/wp-json\/wp\/v2\/pages\/18723#gf_62' data-formid='62' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_62' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_62_20\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_62_20'>URL<\/label><div class='ginput_container'><input name='input_20' id='input_62_20' type='text' value='' 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