{"id":11937,"date":"2026-02-20T11:25:49","date_gmt":"2026-02-20T10:25:49","guid":{"rendered":"https:\/\/dev.kwsoft.de\/know-how\/professional-document-creation\/"},"modified":"2026-06-24T16:23:20","modified_gmt":"2026-06-24T14:23:20","slug":"creation-de-documents-professionnels","status":"publish","type":"page","link":"https:\/\/dev.kwsoft.de\/fr\/savoir-faire\/creation-de-documents-professionnels\/","title":{"rendered":"Cr\u00e9ation de documents professionnels"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11937\" class=\"elementor elementor-11937 elementor-8433\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e5fe27 e-con-full e-flex e-con e-parent\" data-id=\"1e5fe27\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-62ce57f e-flex e-con-boxed e-con e-child\" data-id=\"62ce57f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a53315 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"1a53315\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Cr\u00e9ation de documents professionnels<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ca173da e-con-full e-flex e-con e-child\" data-id=\"ca173da\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-093c29a e-flex e-con-boxed e-con e-parent\" data-id=\"093c29a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f18ab93 e-con-full e-flex e-con e-child\" data-id=\"f18ab93\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b435aa elementor-widget__width-initial elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"3b435aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-lightbulb\" viewBox=\"0 0 352 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96.06 454.35c.01 6.29 1.87 12.45 5.36 17.69l17.09 25.69a31.99 31.99 0 0 0 26.64 14.28h61.71a31.99 31.99 0 0 0 26.64-14.28l17.09-25.69a31.989 31.989 0 0 0 5.36-17.69l.04-38.35H96.01l.05 38.35zM0 176c0 44.37 16.45 84.85 43.56 115.78 16.52 18.85 42.36 58.23 52.21 91.45.04.26.07.52.11.78h160.24c.04-.26.07-.51.11-.78 9.85-33.22 35.69-72.6 52.21-91.45C335.55 260.85 352 220.37 352 176 352 78.61 272.91-.3 175.45 0 73.44.31 0 82.97 0 176zm176-80c-44.11 0-80 35.89-80 80 0 8.84-7.16 16-16 16s-16-7.16-16-16c0-61.76 50.24-112 112-112 8.84 0 16 7.16 16 16s-7.16 16-16 16z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f41d58d elementor-widget elementor-widget-heading\" data-id=\"f41d58d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Signification <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3121eb0 elementor-widget elementor-widget-text-editor\" data-id=\"3121eb0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Pour des secteurs tels que les assurances, les banques, les prestataires de services \u00e9nerg\u00e9tiques ou la vente par correspondance, les documents restent la cl\u00e9 de l\u2019acc\u00e8s aux clients. Une cr\u00e9ation de documents qui produit des \u00e9crits de qualit\u00e9 permet aux entreprises d\u2019avoir une pr\u00e9sence marquante aupr\u00e8s de leurs clients, qui marque les esprits et se distingue de la concurrence. La cr\u00e9ation intelligente de documents peut renforcer la fid\u00e9lisation de la client\u00e8le si les documents sont parfaitement adapt\u00e9s aux destinataires et si leur contenu est facile \u00e0 comprendre.  <\/p><p>C\u2019est pourquoi une cr\u00e9ation de documents professionnelle et efficace constitue la base d\u2019une communication client bas\u00e9e sur des documents. L\u2019objectif de la cr\u00e9ation de documents est de produire, de la mani\u00e8re la plus automatis\u00e9e possible, une communication parfaitement adapt\u00e9e au client, dont le contenu correct se rapporte pr\u00e9cis\u00e9ment \u00e0 la situation individuelle du client, dont la mise en page et l\u2019apparence portent la marque distinctive de l\u2019entreprise et qui se d\u00e9roule exactement sur le canal physique ou num\u00e9rique que le client pr\u00e9f\u00e8re. <\/p><p>Celui qui ma\u00eetrise ces disciplines pourra s\u2019imposer \u00e0 l\u2019avenir sur les march\u00e9s mondiaux. La base technique logicielle pour cela est un syst\u00e8me performant de cr\u00e9ation de documents, qui offre si possible \u00e9galement une solution coh\u00e9rente pour l\u2019optimisation et l\u2019envoi des documents <a href=\"https:\/\/dev.kwsoft.de\/fr\/produits\/m-oms-gestion-des-sorties\/m-oms-formats-de-sortie\/\">sur les canaux les plus divers<\/a> par exemple un <a href=\"https:\/\/dev.kwsoft.de\/fr\/savoir-faire\/gestion-de-la-communication-client-ccm\/\">syst\u00e8me de gestion de la communication client CCM<\/a> comme la <a href=\"https:\/\/dev.kwsoft.de\/fr\/produits\/serie-m-customer-communication-management\/\">Serie M\/<\/a>. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c1067ef e-con-full e-flex e-con e-child\" data-id=\"c1067ef\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a9d645d elementor-widget__width-initial elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"a9d645d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-layer-group\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12.41 148.02l232.94 105.67c6.8 3.09 14.49 3.09 21.29 0l232.94-105.67c16.55-7.51 16.55-32.52 0-40.03L266.65 2.31a25.607 25.607 0 0 0-21.29 0L12.41 107.98c-16.55 7.51-16.55 32.53 0 40.04zm487.18 88.28l-58.09-26.33-161.64 73.27c-7.56 3.43-15.59 5.17-23.86 5.17s-16.29-1.74-23.86-5.17L70.51 209.97l-58.1 26.33c-16.55 7.5-16.55 32.5 0 40l232.94 105.59c6.8 3.08 14.49 3.08 21.29 0L499.59 276.3c16.55-7.5 16.55-32.5 0-40zm0 127.8l-57.87-26.23-161.86 73.37c-7.56 3.43-15.59 5.17-23.86 5.17s-16.29-1.74-23.86-5.17L70.29 337.87 12.41 364.1c-16.55 7.5-16.55 32.5 0 40l232.94 105.59c6.8 3.08 14.49 3.08 21.29 0L499.59 404.1c16.55-7.5 16.55-32.5 0-40z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c97ccbb elementor-widget elementor-widget-heading\" data-id=\"c97ccbb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Fonctionnement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-124a731 elementor-widget elementor-widget-text-editor\" data-id=\"124a731\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Dans le cadre de la gestion de la communication avec la client\u00e8le, la cr\u00e9ation de documents est int\u00e9gr\u00e9e dans un d\u00e9roulement de processus sup\u00e9rieur, compos\u00e9 de cha\u00eenes de processus en amont et en aval. L\u2019initiation est g\u00e9n\u00e9ralement command\u00e9e par le syst\u00e8me ou par une personne ; le motif est toujours une transaction, c\u2019est-\u00e0-dire un \u00e9v\u00e9nement commercial spontan\u00e9 ou r\u00e9current comme une facture, une offre, etc. C\u2019est pourquoi l\u2019expression \u00ab impression transactionnelle \u00bb date de l\u2019\u00e9poque o\u00f9 la cr\u00e9ation de documents \u00e9tait uniquement bas\u00e9e sur le papier. L\u2019acquisition et la mise \u00e0 disposition des donn\u00e9es sont \u00e9troitement li\u00e9es \u00e0 la demande de cr\u00e9ation de documents. La cr\u00e9ation de documents est suivie de l\u2019optimisation (p. ex. tri) et de l\u2019\u00e9dition des documents ou des envois au moyen d\u2019un <a href=\"https:\/\/dev.kwsoft.de\/fr\/savoir-faire\/gestion-des-sorties\/\">Syst\u00e8me de gestion des sorties OMS<\/a>.     <\/p><p>Dans le but d\u2019optimiser les processus, les entreprises s\u2019efforcent d\u2019obtenir une cr\u00e9ation de documents aussi enti\u00e8rement automatis\u00e9e que possible, pilot\u00e9e par le syst\u00e8me, en <a href=\"https:\/\/dev.kwsoft.de\/fr\/savoir-faire\/traitement-en-arriere-plan\/\">traitement en arri\u00e8re-plan<\/a> (car aucun \u00eatre humain n\u2019observe le processus) ou en <a href=\"https:\/\/dev.kwsoft.de\/fr\/savoir-faire\/traitement-par-lots-ou-traitement-par-pile\/\">traitement par lot<\/a>. Dans le cas d\u2019op\u00e9rations commerciales non standardis\u00e9es, par exemple dans le traitement des dossiers, l\u2019utilisateur ou le gestionnaire contr\u00f4le la cr\u00e9ation du document de mani\u00e8re interactive en dialogue ou en ligne par le biais de ses entr\u00e9es (dans le dialogue utilisateur) et de ses d\u00e9cisions. <\/p><p>En raison de la num\u00e9risation et de la mobilit\u00e9 croissantes de presque tous les domaines de la vie, il est de plus en plus important pour la cr\u00e9ation de documents de pouvoir, <a href=\"https:\/\/dev.kwsoft.de\/fr\/savoir-faire\/documents-personnalises\/\">personnalis\u00e9 <\/a>pouvoir alterner, en fonction des besoins du client, entre la cr\u00e9ation de documents physiques pour l\u2019impression et la sortie num\u00e9rique. Pour cela, une proc\u00e9dure continue a fait ses preuves, comme celle utilis\u00e9e par le Customer Communication Management de la Serie M\/ : elle contr\u00f4le et g\u00e8re l\u2019ensemble du processus, de la cr\u00e9ation des documents \u00e0 leur \u00e9dition, et devient ainsi la plaque tournante centrale des processus documentaires. D\u00e8s le d\u00e9but de la cr\u00e9ation du document, toutes les donn\u00e9es ou m\u00e9tadonn\u00e9es n\u00e9cessaires sont collect\u00e9es dans le document. Il en r\u00e9sulte un document de base ou brut central \u00e0 partir duquel le syst\u00e8me (d\u2019Output Management) g\u00e9n\u00e8re le format de sortie n\u00e9cessaire \u00e0 la fin du processus global et l\u2019optimise pour le canal de sortie correspondant.   <\/p><p>Avec la <a href=\"https:\/\/dev.kwsoft.de\/fr\/produits\/serie-m-customer-communication-management\/\">Serie M\/<\/a>, le CCM de kwsoft<sup>\u00ae<\/sup>, qui permet <a href=\"https:\/\/dev.kwsoft.de\/fr\/produits\/m-text-tonic-composition-du-contenu\/apercu-m-text-tonic\/\">la cr\u00e9ation de documents<\/a> et <a href=\"https:\/\/dev.kwsoft.de\/fr\/produits\/m-oms-gestion-des-sorties\/presentation-de-m-oms\/\">Gestion des r\u00e9sultats<\/a> il est possible de g\u00e9n\u00e9rer au choix des formats d\u2019impression \u00e9tablis comme AFP, PCL et PostScript ou des formats pour les canaux de communication num\u00e9riques comme les e-mails, les SMS ou les services de messagerie, c\u2019est-\u00e0-dire HTML(5) ou PDF (num\u00e9riquement remplissable).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bcd2d6c elementor-align-center elementor-widget elementor-widget-button\" data-id=\"bcd2d6c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/know-how\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Vers l'aper\u00e7u du savoir-faire<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-713a39f e-flex e-con-boxed e-con e-parent\" data-id=\"713a39f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8b4667b e-con-full e-flex e-con e-child\" data-id=\"8b4667b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;,&quot;shape_divider_top&quot;:&quot;tilt&quot;}\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-top\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M0,6V0h1000v100L0,6z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b6d3f6b elementor-widget elementor-widget-heading\" data-id=\"b6d3f6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Rubriques associ\u00e9es<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b9a8b4d e-con-full e-flex e-con e-child\" data-id=\"b9a8b4d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4f4e1a6 e-con-full e-flex e-con e-child\" data-id=\"4f4e1a6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ba02247 elementor-widget elementor-widget-text-editor\" data-id=\"ba02247\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong><a href=\"https:\/\/dev.kwsoft.de\/fr\/savoir-faire\/traitement-en-arriere-plan\/\">Traitement en arri\u00e8re-plan<\/a> | <a href=\"https:\/\/dev.kwsoft.de\/fr\/savoir-faire\/traitement-du-dialogue-creation-de-documents-interactifs-ou-en-ligne\/\">Traitement en ligne ou cr\u00e9ation interactive de documents<\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4fd3414 elementor-widget elementor-widget-template\" data-id=\"4fd3414\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"11146\" class=\"elementor elementor-11146 elementor-356 elementor-356\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<div class=\"elementor-element elementor-element-abb9b27 e-flex e-con-boxed e-con e-parent\" data-id=\"abb9b27\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b418fad e-con-full e-flex e-con e-child\" data-id=\"b418fad\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-48d6542 e-con-full e-flex e-con e-child\" data-id=\"48d6542\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7fe2561 elementor-widget elementor-widget-shortcode\" data-id=\"7fe2561\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 3.1.\"),o(),0))},initializeOnLoaded:function(o){gform.callIfLoaded(o)||(document.addEventListener(\"gform_main_scripts_loaded\",()=>{gform.scriptsLoaded=!0,gform.callIfLoaded(o)}),document.addEventListener(\"gform\/theme\/scripts_loaded\",()=>{gform.themeScriptsLoaded=!0,gform.callIfLoaded(o)}),window.addEventListener(\"DOMContentLoaded\",()=>{gform.domLoaded=!0,gform.callIfLoaded(o)}))},hooks:{action:{},filter:{}},addAction:function(o,r,e,t){gform.addHook(\"action\",o,r,e,t)},addFilter:function(o,r,e,t){gform.addHook(\"filter\",o,r,e,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,r){gform.removeHook(\"action\",o,r)},removeFilter:function(o,r,e){gform.removeHook(\"filter\",o,r,e)},addHook:function(o,r,e,t,n){null==gform.hooks[o][r]&&(gform.hooks[o][r]=[]);var d=gform.hooks[o][r];null==n&&(n=r+\"_\"+d.length),gform.hooks[o][r].push({tag:n,callable:e,priority:t=null==t?10:t})},doHook:function(r,o,e){var t;if(e=Array.prototype.slice.call(e,1),null!=gform.hooks[r][o]&&((o=gform.hooks[r][o]).sort(function(o,r){return o.priority-r.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==r?t.apply(null,e):e[0]=t.apply(null,e)})),\"filter\"==r)return e[0]},removeHook:function(o,r,t,n){var e;null!=gform.hooks[o][r]&&(e=(e=gform.hooks[o][r]).filter(function(o,r,e){return!!(null!=n&&n!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][r]=e)}});\n<\/script>\n\n                <div class='gf_browser_gecko gform_wrapper gravity-theme gform-theme--no-framework' data-form-theme='gravity-theme' data-form-index='0' id='gform_wrapper_62' ><div id='gf_62' class='gform_anchor' tabindex='-1'><\/div>\n                        <div class='gform_heading'>\n                            <h2 class=\"gform_title\">Service de rappel pour vos questions<\/h2>\n\t\t\t\t\t\t\t<p class='gform_required_legend'>\u00ab\u00a0<span class=\"gfield_required gfield_required_asterisk\">*<\/span>\u00a0\u00bb indique les champs n\u00e9cessaires<\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data' target='gform_ajax_frame_62' id='gform_62'  action='\/fr\/wp-json\/wp\/v2\/pages\/11937#gf_62' data-formid='62' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_62' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_62_20\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_62_20'>Company<\/label><div class='ginput_container'><input name='input_20' id='input_62_20' type='text' value='' autocomplete='new-password'\/><\/div><div class='gfield_description' id='gfield_description_62_20'>Ce champ n\u2019est utilis\u00e9 qu\u2019\u00e0 des fins de validation et devrait rester inchang\u00e9.<\/div><\/div><div id=\"field_62_18\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_62_18'>Pr\u00e9nom<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_18' id='input_62_18' type='text' value='' class='large'    placeholder='Pr\u00e9nom (obligatoire)' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_62_19\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_62_19'>Nom<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_19' id='input_62_19' type='text' value='' class='large'    placeholder='Nom (obligatoire)' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_62_10\" class=\"gfield gfield--type-email gfield--input-type-email gfield--width-full gf_left_half gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_62_10'>E-mail<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_10' id='input_62_10' type='email' value='' class='large'   placeholder='E-mail (obligatoire)' aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_62_11\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full gf_right_half gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_62_11'>Entreprise<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_11' id='input_62_11' type='text' value='' class='large'    placeholder='Entreprise (obligatoire)' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_62_9\" class=\"gfield gfield--type-phone gfield--input-type-phone gfield--width-full gf_left_half gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_62_9'>T\u00e9l\u00e9phone<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_phone'><input name='input_9' id='input_62_9' type='tel' value='' class='large'  placeholder='T\u00e9l\u00e9phone (obligatoire)' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_62_15\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-full gf_right_half gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_62_15'>Heure<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_15' id='input_62_15' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>Quel est le meilleur moment pour vous joindre ?<\/option><option value='Le matin' >Le matin<\/option><option value='L\u2019apr\u00e8s-midi' >L\u2019apr\u00e8s-midi<\/option><option value='Toute la journ\u00e9e' >Toute la journ\u00e9e<\/option><\/select><\/div><\/div><div id=\"field_62_17\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_62_17'>Message<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_17' id='input_62_17' class='textarea small'    placeholder='Votre message (obligatoire)' aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><fieldset id=\"field_62_7\" class=\"gfield gfield--type-consent gfield--type-choice gfield--input-type-consent white gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Consentement<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_consent'><input name='input_7.1' id='input_62_7_1' type='checkbox' value='1'   aria-required=\"true\" aria-invalid=\"false\"   \/> <label class=\"gform-field-label gform-field-label--type-inline gfield_consent_label\" for='input_62_7_1' >J\u2019accepte la <a href=\"https:\/\/dev.kwsoft.de\/fr\/declaration-de-confidentialite\/\">politique de confidentialit\u00e9<\/a>.<span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/label><input type='hidden' name='input_7.2' value='J\u2019accepte la &lt;a href=&quot;https:\/\/dev.kwsoft.de\/fr\/declaration-de-confidentialite\/&quot;&gt;politique de confidentialit\u00e9&lt;\/a&gt;.' class='gform_hidden' \/><input type='hidden' name='input_7.3' value='23' class='gform_hidden' \/><\/div><\/fieldset><\/div><\/div>\n        <div class='gform-footer gform_footer top_label'> <input type='submit' id='gform_submit_button_62' class='gform_button button' onclick='gform.submission.handleButtonClick(this);' data-submission-type='submit' value='Envoyer'  \/> <input type='hidden' name='gform_ajax' value='form_id=62&amp;title=1&amp;description=&amp;tabindex=0&amp;theme=gravity-theme&amp;styles=[]&amp;hash=0af158a56a6121efe002c6e3e4fdb2e0' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submission_method' data-js='gform_submission_method_62' value='iframe' \/>\n            <input type='hidden' class='gform_hidden' name='gform_theme' data-js='gform_theme_62' id='gform_theme_62' value='gravity-theme' \/>\n            <input type='hidden' class='gform_hidden' name='gform_style_settings' data-js='gform_style_settings_62' id='gform_style_settings_62' value='[]' \/>\n            <input type='hidden' class='gform_hidden' name='is_submit_62' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='62' \/>\n            \n            <input type='hidden' class='gform_hidden' name='gform_currency' data-currency='EUR' value='LPa7zwIRr4Pbr\/95ExHxok\/FPlAg+VFooOE9TTSJD1oRdFyUQtBNYuTXPthcAkFvRznQX7tV1Tlh9PLB4fOcd1mIF6h\/A3hHomY9MOWzGdQmMKc=' \/>\n            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' \/>\n            <input type='hidden' class='gform_hidden' name='state_62' value='WyJ7XCI3LjFcIjpcIjQ2MDJkZWUzNzIxMzY2NDhkNmUwNzkzMjExZGQwNmY1XCIsXCI3LjJcIjpcImFkOThkODAwMGIxZWYwNzEyMWYzZDUzMzcwZDBiZjk2XCIsXCI3LjNcIjpcIjRkMzZlMzYyZGUzM2E0OGFjNjcyMmJkNTkxMTk5ZGI4XCJ9IiwiOTQxZjk2YzAyZGRhMmUwYzk5YzQ1ZjAwNThmNDFlZjAiXQ==' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_target_page_number_62' id='gform_target_page_number_62' value='0' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_source_page_number_62' id='gform_source_page_number_62' value='1' \/>\n            <input type='hidden' name='gform_field_values' value='' \/>\n            \n        <\/div>\n                        <\/form>\n                        <\/div>\n\t\t                <iframe style='display:none;width:0px;height:0px;' src='about:blank' name='gform_ajax_frame_62' id='gform_ajax_frame_62' title='Cette iframe contient la logique n\u00e9cessaire pour manipuler Gravity Forms avec Ajax.'><\/iframe>\n\t\t                <script>\ngform.initializeOnLoaded( function() {gformInitSpinner( 62, 'https:\/\/dev.kwsoft.de\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', true );jQuery('#gform_ajax_frame_62').on('load',function(){var contents = jQuery(this).contents().find('*').html();var is_postback = contents.indexOf('GF_AJAX_POSTBACK') >= 0;if(!is_postback){return;}var form_content = jQuery(this).contents().find('#gform_wrapper_62');var is_confirmation = jQuery(this).contents().find('#gform_confirmation_wrapper_62').length > 0;var is_redirect = contents.indexOf('gformRedirect(){') >= 0;var is_form = form_content.length > 0 && ! is_redirect && ! is_confirmation;var mt = parseInt(jQuery('html').css('margin-top'), 10) + parseInt(jQuery('body').css('margin-top'), 10) + 100;if(is_form){jQuery('#gform_wrapper_62').html(form_content.html());if(form_content.hasClass('gform_validation_error')){jQuery('#gform_wrapper_62').addClass('gform_validation_error');} else {jQuery('#gform_wrapper_62').removeClass('gform_validation_error');}setTimeout( function() { \/* delay the scroll by 50 milliseconds to fix a bug in chrome *\/ jQuery(document).scrollTop(jQuery('#gform_wrapper_62').offset().top - mt); }, 50 );if(window['gformInitDatepicker']) {gformInitDatepicker();}if(window['gformInitPriceFields']) {gformInitPriceFields();}var current_page = jQuery('#gform_source_page_number_62').val();gformInitSpinner( 62, 'https:\/\/dev.kwsoft.de\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', true );jQuery(document).trigger('gform_page_loaded', [62, current_page]);window['gf_submitting_62'] = false;}else if(!is_redirect){var confirmation_content = jQuery(this).contents().find('.GF_AJAX_POSTBACK').html();if(!confirmation_content){confirmation_content = contents;}jQuery('#gform_wrapper_62').replaceWith(confirmation_content);jQuery(document).scrollTop(jQuery('#gf_62').offset().top - mt);jQuery(document).trigger('gform_confirmation_loaded', [62]);window['gf_submitting_62'] = false;wp.a11y.speak(jQuery('#gform_confirmation_message_62').text());}else{jQuery('#gform_62').append(contents);if(window['gformRedirect']) {gformRedirect();}}jQuery(document).trigger(\"gform_pre_post_render\", [{ formId: \"62\", currentPage: \"current_page\", abort: function() { this.preventDefault(); } }]);        if (event && event.defaultPrevented) {                return;        }        const gformWrapperDiv = document.getElementById( \"gform_wrapper_62\" );        if ( gformWrapperDiv ) {            const visibilitySpan = document.createElement( \"span\" );            visibilitySpan.id = \"gform_visibility_test_62\";            gformWrapperDiv.insertAdjacentElement( \"afterend\", visibilitySpan );        }        const visibilityTestDiv = document.getElementById( \"gform_visibility_test_62\" );        let postRenderFired = false;        function triggerPostRender() {            if ( postRenderFired ) {                return;            }            postRenderFired = true;            gform.core.triggerPostRenderEvents( 62, current_page );            if ( visibilityTestDiv ) {                visibilityTestDiv.parentNode.removeChild( visibilityTestDiv );            }        }        function debounce( func, wait, immediate ) {            var timeout;            return function() {                var context = this, args = arguments;                var later = function() {                    timeout = null;                    if ( !immediate ) func.apply( context, args );                };                var callNow = immediate && !timeout;                clearTimeout( timeout );                timeout = setTimeout( later, wait );                if ( callNow ) func.apply( context, args );            };        }        const debouncedTriggerPostRender = debounce( function() {            triggerPostRender();        }, 200 );        if ( visibilityTestDiv && visibilityTestDiv.offsetParent === null ) {            const observer = new MutationObserver( ( mutations ) => {                mutations.forEach( ( mutation ) => {                    if ( mutation.type === 'attributes' && visibilityTestDiv.offsetParent !== null ) {                        debouncedTriggerPostRender();                        observer.disconnect();                    }                });            });            observer.observe( document.body, {                attributes: true,                childList: false,                subtree: true,                attributeFilter: [ 'style', 'class' ],            });        } else {            triggerPostRender();        }    } );} );\n<\/script>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9b22c9c e-con-full e-flex e-con e-child\" data-id=\"9b22c9c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0820bc0 angle-image-bottom elementor-widget elementor-widget-image\" data-id=\"0820bc0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"533\" src=\"https:\/\/dev.kwsoft.de\/wp-content\/uploads\/2025\/08\/Christel-Heusler-1024x682.jpg\" class=\"attachment-large size-large wp-image-8516\" alt=\"Christel Heusler\" srcset=\"https:\/\/dev.kwsoft.de\/wp-content\/uploads\/2025\/08\/Christel-Heusler-1024x682.jpg 1024w, https:\/\/dev.kwsoft.de\/wp-content\/uploads\/2025\/08\/Christel-Heusler-300x200.jpg 300w, https:\/\/dev.kwsoft.de\/wp-content\/uploads\/2025\/08\/Christel-Heusler-768x512.jpg 768w, https:\/\/dev.kwsoft.de\/wp-content\/uploads\/2025\/08\/Christel-Heusler.jpg 1280w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Signification Pour des secteurs tels que les assurances, les banques, les prestataires de services \u00e9nerg\u00e9tiques ou la vente par correspondance, les documents restent la cl\u00e9 de l\u2019acc\u00e8s aux clients. Une cr\u00e9ation de documents qui produit des \u00e9crits de qualit\u00e9 permet aux entreprises d\u2019avoir une pr\u00e9sence marquante aupr\u00e8s de leurs clients, qui marque les esprits et [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":11623,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-11937","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/dev.kwsoft.de\/fr\/wp-json\/wp\/v2\/pages\/11937","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.kwsoft.de\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dev.kwsoft.de\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dev.kwsoft.de\/fr\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.kwsoft.de\/fr\/wp-json\/wp\/v2\/comments?post=11937"}],"version-history":[{"count":6,"href":"https:\/\/dev.kwsoft.de\/fr\/wp-json\/wp\/v2\/pages\/11937\/revisions"}],"predecessor-version":[{"id":18777,"href":"https:\/\/dev.kwsoft.de\/fr\/wp-json\/wp\/v2\/pages\/11937\/revisions\/18777"}],"up":[{"embeddable":true,"href":"https:\/\/dev.kwsoft.de\/fr\/wp-json\/wp\/v2\/pages\/11623"}],"wp:attachment":[{"href":"https:\/\/dev.kwsoft.de\/fr\/wp-json\/wp\/v2\/media?parent=11937"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}